User:F. Lee Horn/Resume

forrest_horn@hotmail.com

http://www.ParadigmAssociates.org

Address and telephone number available upon request.

OBJECTIVES: Temporary or part time Life Coaching contracts; contract, temporary or part time dispute resolution assignments as mediator and/or arbitrator.

Human Resources

* Excellent human resources skills. Possess over 14 years experience in all aspects of human resources management and development.

* Experienced in wide variety of organizational cultures ranging from Fortune 500 corporations to small shops and covering diverse product and service environments.

* Conceived, developed and implemented training and team building programs for both military and civilian organizations.

* Experienced in labor contract Negotiation.

* Conceived and developed highly successful employee participation programs that provided both manufacturing and administrative staff with the opportunity to effect organizational change. Programs resulted in lower operational costs, decrease in quality defects, and increases in productivity, profitability, and personnel retention.

* Assisted in the development of a supervisor assessment center.

* Conceived, implemented and managed an organizational communication program which greatly facilitated communication between management, administration, engineering and manufacturing employees at all levels.

* Redesigned compensation structure for an organization of over 3,000 people.

Conflict Management

* Researched, designed and managed my own organization providing conflict management, including mediation, conciliation, and arbitration for both organizations and individuals.

* Designed and implemented conflict resolution programs which included procedural guidelines, internal complaint procedures and independent arbitration options.

* Managed and participated as mediator/arbitrator in over 200 conflict resolution cases. Several of these cases involved dollar amounts of over $100,000.

Additional Experience and Skills

* Highly creative and experienced writer.

* Directly managed organizations of up to 250 people.

* Excellent presentation skills, including small group facilitation and public speaking.

* Highly organized, creative, results-oriented.

* Computer and Internet proficient; have taken the Microsoft Certified Systems Engineer course.

Professional history includes United States Army, General Electric Company and Exxon Corporation.

EDUCATION

* Masters Degree in Industrial Relations[?], secondary concentration in Organizational Development, University of Cincinnati, Ohio

* Bachelor of Science in Business Administration, secondary concentration in Social Science, minors in Public Speaking and Economics, Geneva College, Beaver Falls, Pennsylvania

* Employee Relations Management Training Program graduate, General Electric Company

* Continuing Seminars and Workshops: interpersonal relations, training and development, equal employment practices, organizational policy development, organizational productivity planning, facilitator training, mediation and arbitration training, automated human resources systems, and others.

References available upon request

See also : F. Lee Horn