Process management is the ensemble of activities of planning and monitoring the performance of a process, especially in the sense of business process[?], often confused with reengineering.
... 1986 Gordon Lightfoot
1987 The Guess Who[?]
1989 The Band
1990 Maureen Forrester[?]
1991 Leonard Cohen
1992 Ian and Sylvia[?]
1993 Anne Murray
1994 Rush
1995 ...