The word comes from the Old Norse word umbuds man. It also appears in the Icelandic word umbošsmašr. The first preserved use of this word in Swedish is from 1552.
The Office of Ombudsman was set up under the terms of The Ombudsman Act, 1980. The Ombudsman, who is appointed by the President of Ireland upn the nomination of both Houses of the Oireachtas, deals with complaints against Government Departments, local authorities, health boards and An Post.
Omdudsman Ireland website (http://www.ombudsman.gov.ie/)
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