In the UK the company provides digital cable TV services, dial-up and broadband internet services to homes as NTL Home and mixed voice, data and internet services to businesses as NTL Business. The company has around 2.7 million customers
The collapse of the telecommunications markets from mid-2000 was a serious blow to the company. Devalued and struggling with debts of around $18bn NTL was forced to seek Chapter 11 bankruptcy protection in May 2002 in order to organise a refinancing deal. The company did not emerge from protection until January 2003, having converted around $11bn of debt into shares in what was, technically, the largest debt default in US corporate history. the company's debt was reduced to $6.4bn. NTL itself was reorganised into NTL Inc. covering the UK and Irish markets and NTL Europe Inc. for the French, Swiss and German parts of the business. To the surprise of many the NTL president and CEO, Barclay Knapp, remained in charge while Stephen Carter, the MD and COO, was pushed in November 2002. Carter is the current (2003) chief executive of OFCOM[?].
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