Help desk is a broadly-applied term referring a staffed resource--often, an actual desk, or a telephone service--that can help persons answer questions or to use resources such as audio-visual or computer resources.
... The racial makeup of the town is 98.12% White, 0.00% African American, 0.06% Native American, 0.58% Asian, 0.00% Pacific Islander, 0.26% from other races, and ...